How can we help?
FAQ
What kind of women’s fashion is available at ATHAH?
ATHAH is all about curated styles for the modern woman of today that are not only trendy and fashionable but also high on comfort.
We offer a mélange of premium contemporary fashion wear such as:
Tops/Blouses
Tunics
Dresses
Shirts
T-shirts
Skirts
You will definitely find something that goes with your unique style. We also keep updating our designs and collections from time to time as per the latest trends in the fashion sphere. So stay tuned for that!
What is your return policy?
You can return your purchase within 7 days of delivery. Simply go to your account and put up a return request. Once done, our team will contact you to initiate the return procedure.
Is there a shipping charge?
Yes, the standard shipping rate for all orders is Rs. 100.
Where do you deliver?
We deliver in PAN India.
Are your products made in India?
Yes! Our products are 100% made in India.
What are the payment methods?
You can either pay through net banking, your Debit/Credit Card or opt for the Cash on delivery option.
How long will the delivery take?
Your items will be delivered to you in 7-10 business days after order placement, depending on your location.
Is your material really sustainable?
Yes, we use only quality and ethically sourced materials that are certified by prestigious organizations like Global Organic Textile Standard (GOTS), Global Recycled Standard (GRS), Better Cotton Initiative (BCI), and Forest Stewardship Council (FSC).
How can I register on your website?
In the bottom bar, click on my account. If you already have an account, you can fill in the necessary information to login. Otherwise, simply fill in the details (name, email, and password) under the heading ‘Register’, and your account will be created.
Note: You can also click on the icon placed on the top right corner of the home page to login or register.
How to place an order?
Placing an order at ATHAH is a piece of cake. Simply pick your favorite styles and add them to your cart by selecting the color and size. Once everything is included, click on ‘proceed to checkout’.
If you are an existing member, login into your account to save your details to speed up the process in your future purchases. If not, just fill in your billing details in the given column. Once done, review your order and choose a payment method.
Then click on ‘place order’ and it’s done!
Can I cancel my order?
Yes, you can cancel your order whenever you want.
Where can I find product sizing information?
A size chart is provided with every product. Please refer to it before adding any item to your cart.
Why should I create my account?
Creating an account enables you to manage your orders, your personal information, and allows us to keep you posted regarding our new launches!
How long can I keep my items in the cart?
As long as you like! You can keep your items in the cart and take as much time as you want to decide which item is worth your hard-earned money!